Shipping, Returns & Exchanges

Shipping & Handling

All products are shipped via USPS. We currently ship only within the United States and Canada. Please allow 1-2 business days for processing from the time you have placed your order before your order is shipped.

Exchanges & Returns

Our policy lasts for 30 days from the date you placed your order. To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging with all tags in tact. To complete your return or exchange, we require a receipt or proof of purchase. 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund or exchange. If you are approved for a return, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. If you are approved for an exchange, your new item will be mailed to you in a timely fashion. The customer will be responsible for any additional shipping costs unless the exchange is initiated by the fault of Crosscourt Threads. 
Please return all items with a detailed note including your name, your order number, and your shipping address to:

Crosscourt Threads

1008 Chislett Street

Pittsburgh, PA 15206

Sale Items

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.